At Geond Limited, we place the utmost importance on safeguarding the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of the data you provide when utilizing our website or mobile application.
1.1. Personal Data
To facilitate the provision of our services, we gather mandatory “Know Your Customer” (KYC) personal details, including your name, date of birth, address, phone number, and email address, as required by regulatory bodies.
1.2. Personal Data
As part of our Customer Due Diligence process, we may also collect valid photo identification, proof of residence, contact information, and other necessary documentation.
1.3. Beneficiary Information
For money transfer services, we require details about the recipient, such as their full legal name, bank account information, date of birth (in certain cases), purpose of transfer, contact details, and identification documents.
The information we collect is used for the following purposes:
– Provision and fulfillment of our services
– Compliance with legal and regulatory obligations, including record-keeping and anti-money laundering laws
– Enhancing our products and services
– Marketing and promotional activities (with your consent)
– Conducting market research and tailoring our website
– Sharing with third parties when necessary for service delivery or legal compliance
We retain your personal data and transaction records for a minimum of five years after the most recent transaction, in accordance with legal and regulatory requirements.
With your consent, we may contact you via email, phone, SMS, or app notifications to provide information about our services or promotional offers. You can opt-out of these communications at any time.
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
We may be obligated to use your information for the detection, prevention, or prosecution of criminal activities, tax evasion, or fraud, as mandated by applicable laws and regulations.
We employ cookies to analyse website traffic and enhance our website’s functionality. You can manage your cookie preferences through your browser settings.
Our website may contain links to other websites not governed by this Privacy Policy. We are not responsible for the privacy practices of those sites.
Under the General Data Protection Regulation (GDPR), you possess rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You also have the right to lodge a complaint with the relevant supervisory authority.
Should you have any questions or concerns regarding our Privacy Policy or your personal data, please contact our Data Protection Officer at [email protected] or Geond FC 200, 2 Lakeside Drive, Park Royal, London, UK, NW10 7FQ.
This Privacy Policy may be updated periodically. Your continued use of our website or mobile application constitutes your acceptance of the latest version of this Policy.
Geond is registered company in England and Wales No. 07878618. Registered with the Financial Conduct Authority (FCA) Firm Reference Number 572171. Registered with HMRC as a Money service business (MSB) License Number XNML00000161993.
